Half-Truths and Omission of Facts in Selling
My first job was working for a sporting goods store in a mall. I was really excited because it was a well-known company and had a sister...
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- Nov 19, 2012
Silly Job Titles Are Not Funny
[NOTE: This post was updated February 2021 for freshness & clarity.] In a Forbes article, Goudreau (2012) wrote about silly job titles...
- Sep 29, 2012
Good Liars: Their Characteristics and Why They are So Hard to Detect
[NOTE: This post was updated December 2017] Politicians and car salesmen are notorious for being dishonest. But what’s often overlooked...
- Aug 21, 2012
Book Review-The Orange Revolution
I’m a very picky book reader. Prior to reading “The Orange Revolution: How One Great Team Can Transform an Entire Organization,” I had...
- Mar 21, 2012
Overreliance on Computer May Leave You Ill-Suited for High-Trust Jobs
[NOTE: This post was updated March 2018] Many of us have seen, heard, or read about the computer geek who is so consumed about...
- Mar 8, 2012
A Positive Mindset and Happy Attitude Help You Succeed at Work
In his book, “The Happiness Advantage” (2010) Shawn Achor asserts that happy employees can actually help improve an organization’s bottom...
- Dec 21, 2011
Virtual Workplaces and Telework
I saw an article on Time magazine’s website today called, “The Beginning of the End of the 9-to-5 Workday?” (Schawbel, 2011). The article...
- Oct 3, 2011
Bosses and Powerful People Do Not Listen
A recent study found that the more power people have, the more likely they will discount advice due to an elevated sense of confidence in...
- Aug 28, 2011
Steve Jobs Resigns – The Failure to Disengage and Price of Workaholism
Steve Jobs, the charismatic and visionary founder of Apple Computers has resigned (August 24, 2011). Not to worry, he’s now assumed the...
- Jun 27, 2011
Lack of Sleep Contributes to Unethical Conduct
Most of us understand the importance of sleep and its impact on our health and safety. Extending the importance of sleep further into the...
- Jun 14, 2011
Failure is a Better Teacher than Success
“Failure is not fatal. Failure should be our teacher, not our undertaker. It should challenge us to new heights of accomplishments, not...
- May 18, 2011
Information Overload: Too Much Information Becomes Noise
[Note: This post was updated January 2021 for freshness & clarity.] In “Information Overload: Causes, Symptoms and Solutions,” an article...
- Feb 14, 2011
Creating an Ethical Organizational Culture
[NOTE: This post was updated October 2016] “Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior...
- Feb 5, 2011
What Happens When Leaders Set High Expectations?
Some of you may have heard that when leaders set high expectations followers rise to meet them. Well, there’s actually a concept called...
- Jan 14, 2011
Less Talk, More Action-The PAR Technique
In “Good Boss, Bad Boss” Robert Sutton talks about a problem many of us see in our workplaces — too much talking and not enough doing....
- Jan 9, 2011
The True Financial Cost of Job Stress
It is estimated that job stress cost U.S. businesses between $150 billion (Spielberger, Vagg, & Wasala, 2003, citing Wright and Smye) and...
- Nov 26, 2010
The Dangers of Charismatic Leaders
[NOTE: This post was updated December 2022 for freshness & clarity, and to remove and replace broken URL links.] Professor Robert Sutton...
- Nov 5, 2010
Workplace Incivility Causes Mistakes and Even Kills
Research on workplace incivility (for example, emotional abuse or rudeness in the workplace) revealed that if someone is rude to you at...
- Oct 29, 2010
Customers Hate Rudeness Even When It’s Not Directed at Them
In their research studies, Porath, MacInnis, & Folkes (2010) “demonstrate[d] that witnessing an incident of employee-employee incivility...
- Sep 30, 2010
Work Stresses, Bad Bosses, and Heart Attacks
“In 2007, nearly 80 million Americans—one out of every three adults—had some type of cardiovascular disease (CVD)…[In fact,] CVD has been...
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