100 Things You Need to Know: Best People Practices for Manager and HR
Updated: Jun 20
Description (from a Lominger flyer): In 100 Things, three internationally-recognized experts in human capital management provide the research behind the best people practices in an easy-to-read and easy-to-reference format. You’ll find research, discussion and a “so what” section (that tells you what best practices to follow as a result of the research) on the full range of HR people issues you deal with all the time—change management, HR effectiveness, measurement, campus recruiting, career development, feedback, selection, pay practices and more.
I shared before about how I love Half-Price Books. Recently, I discovered other sources of used books – online bookstores! I’ve been impressed by the convenience, price, and quality of the used books I ordered thus far.
Previously, I had written about Lominger’s (now a part of Korn/Ferry) book, FYI For Your Improvement (a development and coaching tool for learners, managers, mentors, coaches and feedback givers). The FYI book can be used in conjunction with 100 Things You Need to Know: Best People Practices for Managers & HR (Eichinger, Lombardo, & Ulrich, 2004).
100 Things You Need to Know is listed at $44.95 on the Korn/Ferry website (Lominger originally sold it for $49.95), but I bought a used copy online for $4.00 (that includes shipping/handling)!
What I especially like is that the authors have sifted through, pulled together, and presented research that back up HR and people practices, and then (and this is important) translates that research into what it means for you in your HR role – that is, what should you do based on the research findings. I also love the “How sure are we at this time?” a 5-point scale in which the authors indicate how certain they are of their answer/response.
Here’s an example:
What is the relationship between being smart (having a high IQ) and the ability to manage others effectively?
A. There is a strong relationship; the smarter you are, the better manager you can be.
B. There is a moderate relationship; the smarter you are, the more likely it is you can manage others well.
C. There is a small relationship; it helps but not much.
D. There is no relationship; the level of your IQ has nothing to do with how well you can manage others.
E. There is a negative relationship; the smarter you are the more likely it is that you won’t listen or delegate.
The correct answer is C: There is a small relationship; it helps but not much.
How sure are we at this time (based on the research evidence)? [on a scale of Hint, Suggestive, Trending, Substantial, Solid] — Substantial*
*Substantial: Enough research has been done to feel strongly about the answer, although further research might shade the answer slightly in one direction or the other.
Next, Eichinger, Lombardo, and Ulrich provide summaries of what they’ve found in support of the conclusion they reached. Finally, in the “So what difference do these findings make?” section, the authors share what you should do that’s in line with the research evidence and what are the best practices that can be gleaned from the research findings.
Human resource practitioners and many others will find 100 Things You Need to Know: Best People Practices for Managers & HR to be an incredibly useful, reputable, evidence-based, must-have resource. I wish I could get a copy for every HR, OD, and I/O consultant I know.
As Madigan and Dickson stated, citing Denise Rousseau (2007), there “remains a gap between much academic research on the workplace and I-O and HR practitioners’ day-to-day decision making and managers’ daily activities” (Madigan & Dickson, April 2008, p. 72). 100 Things You Need to Know will help bridge this gap by linking practitioners with research and providing them with guidance in performing their day-to-day activities.
Written By: Steve Nguyen, Ph.D. Organizational & Leadership Development Leader
Eichinger, R. W., Lombardo, M. M., & Ulrich, D. (2004). 100 things you need to know: Best people practices for managers & HR. Minneapolis, MN: Lominger Limited.
Lombardo, M. M., & Eichinger, R. W. (1998). FYI: For Your Improvement: A Development and Coaching Guide (2nd ed.). Minneapolis, MN: Lominger Limited, Inc.
Lombardo, M. M., & Eichinger, R. W. (2009). FYI: For Your Improvement: A Guide for Development and Coaching (5th ed.). Minneapolis, MN: Lominger International.
Madigan, J., & Dickson, M. W. (April 2008). Good Science-Good Practice. The Industrial-Organizational Psychologist, 45(4), 67-72.
Rousseau, D. M. (2007). A sticky, leveraging, and scalable strategy for high-quality connections between organizational practice and science. Academy of Management Journal, 50, 1037-1042.