Feb 5, 2011What Happens When Leaders Set High Expectations?Some of you may have heard that when leaders set high expectations followers rise to meet them. Well, there’s actually a concept called...
Jan 14, 2011Less Talk, More Action-The PAR TechniqueIn “Good Boss, Bad Boss” Robert Sutton talks about a problem many of us see in our workplaces — too much talking and not enough doing....
Nov 26, 2010The Dangers of Charismatic Leaders[NOTE: This post was updated December 2022 for freshness & clarity, and to remove and replace broken URL links.] Professor Robert Sutton...
Nov 5, 2010Workplace Incivility Causes Mistakes and Even KillsResearch on workplace incivility (for example, emotional abuse or rudeness in the workplace) revealed that if someone is rude to you at...